Legal

Privacy Policy

Last updated · April 2026

This Privacy Policy describes how United Fitness Store (“UFS”, “we”, “our”), operated by Proxima Global Ventures FZC, collects, uses, and protects your information when you visit unitedfitnessstore.com or use our services. We comply with applicable UAE data protection laws.

1. Information we collect

When you browse, place an order, or contact us, we may collect:

Identity: Name, contact information (email, phone, WhatsApp)
Order details: Delivery address, items purchased, payment confirmation (we do not store card numbers — handled by Stripe / Tabby / Tamara / Shopify)
Device data: IP address, browser type, device type, time zone
Usage data: Pages viewed, products browsed, searches, items added to cart
Marketing attribution: UTM parameters, referrer URL, landing page (stored locally for 30 days)

2. How we use your information

To process orders, deliveries, and returns
To respond to inquiries via email, phone, or WhatsApp
To send order updates (transactional — opt-out not possible while order is active)
To send marketing emails when you opt in (unsubscribe link in every email)
To improve site performance, prevent fraud, and personalize recommendations
To comply with UAE legal and tax obligations

3. Cookies and tracking

We use cookies and similar technologies for: site functionality (cart, login), analytics (Google Analytics 4), advertising attribution (Meta Pixel, TikTok Pixel, Google Ads), and chat support. You can disable cookies in your browser, but parts of the site (cart, checkout) will not work without them.

4. Sharing your data

We share data only with:

Payment processors — Shopify, Stripe, Tabby, Tamara — to process payments
Delivery partners — UAE courier companies — to fulfill orders
Analytics + advertising — Google, Meta, TikTok — anonymized event data
Authorities — if required by UAE law

We do not sell your personal data.

5. Data retention

Order records are retained for at least 5 years per UAE accounting laws. Marketing opt-in records are kept until you unsubscribe. Browsing data older than 90 days is anonymized.

6. Your rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Lodge a complaint with the UAE Data Office

7. Contact

For privacy questions or data requests: hello@unitedfitnessstore.com or call +971 55 178 6208.

Note: This is a starting template. Have it reviewed by a UAE-licensed lawyer before going live, especially if you process EU or KSA traffic.